Learning & Training Outsourcing
Why Choose GP Strategies?
At GP Strategies, we set ourselves apart from other training outsourcing providers through
our commitment to providing flexible, superior quality learning solutions that align
with your business, cultural, and regional requirements.
Our commitment starts by making sure we understand your business goals as well as
you do. It continues with leveraging our world-class expertise, people, and resources.
It includes accountability, focus, industry knowledge, and unparalleled buying power.
With GP Strategies on your team, your processes will be simplified and your people will be
free to address higher-level objectives. Better yet, you’ll access the
flexibility, quality, and cost management
you’d expect from a recognized leader in outsourced training services.
GP Strategies’ mission is to improve your performance and competitiveness through the
integration of people, processes, and technologies. We accomplish this by providing
innovative training and consulting solutions in long-term partnership with our customers.
Develop a long-term partnership with an expert you can trust.
Here’s what it means to have GP Strategies as a partner:
- It means we think long-term, but are prepared for changing needs along the way.
- It means we take a real stake in ensuring the success of your business goals.
Most importantly, it means we value a strong relationship with you, and we take
the time to fully understand your organization’s culture and business drivers.
GP Strategies is committed to providing you with quality service and continuous improvement
in training outsourcing. We strive for performance excellence by meeting and exceeding
service-level agreements and earning your satisfaction with every interaction.
Our processes are ISO-registered and, to further ensure the quality of our services,
GP Strategies has received a favorable SAS 70 Type II opinion. Additionally, we have a number
of quality systems in place to ensure continuous improvement and world-class service
beyond national standards, such as our:
- Web-based quality system—We house and maintain the resources
we need to ensure quality securely online, including job descriptions, procedures,
work instructions, and forms.
- Corrective action reporting—Our quality system is designed
to identify and eliminate recurring problems and defects. Each time a problem is
encountered, data is collected, a daily report is generated, and the problem is
tracked through resolution.
- Preventive action reporting—Our system is designed to proactively
prevent problems from affecting the efficiency and availability of your solution.
- Performance measures—Performance measures are established,
monitored daily, and reported to you on a regular basis. The service-level agreements
measured include quality, delivery, cost, and customer satisfaction.
Our depth of capabilities and willingness to serve your needs enable you to choose
the learning and development services you require at any given time. Plus, we develop
our solutions with flexibility in mind, so if your needs change over time, you’re
not locked into a solution. You can count on GP Strategies to:
- Optimize your flexibility—GP Strategies offers multiple outsourcing
models to ensure that our solution aligns to your business.
- Scale your solution as your company grows—With a large staff
of professionals in strategically located offices, there is no limit to where—or
how much—GP Strategies can help you grow.
- Transform your business—The best-in-class expertise, processes,
and systems provided by GP Strategies can help you not only to concentrate on the factors that
make you more profitable today, but to strategize on expanding your business further
in the future.
- Simplify the outsourcing process—Customer care is the top
priority for GP Strategies. We provide one point of contact for your project. We consolidate
all your vendor invoices into one invoice. And we provide a call center to handle
all of your learners’ needs.
Over the years, GP Strategies has formed strong relationships with partners who supply technology,
courseware, and learning services. Those relationships give us increased buying
power and we’re able to further leverage those investments in people, processes,
and technology across all the companies we serve.
In addition, since training is our company’s core competency, we stay up-to-date
with industry news, research trends, best practices, and other information, ensuring
greater value and innovation in every solution we deliver. Count on GP Strategies to:
- Reduce your operating costs—Compared to in-house training
departments, our lower cost structure results from a company-wide specialization
in training; the economies of scale that come from our buying power; and our ability
to leverage our investments in people, processes, and technology across all companies
we serve.
- Minimize your risks—Since our investments in technologies
are shared across our entire enterprise of clients, you’re assured of a more
cost-effective solution. And since training is all we do, we keep up to the minute
with industry news, trends, best practices, and other pertinent information needed
to supply an effective and, in applicable cases, compliant solution.
- Access global buying power—Over the years, GP Strategies has formed
strong relationships with partners who supply technology and courseware. These relationships
not only result in lowered costs to you, but they also ensure that your technology
is proven and appropriate to meet your needs.
Contact us today to learn more about the benefits of outsourcing with GP Strategies: